Defence Medical Welfare Service
Provided by: DMWS
DMWS provide physical, mental health, and specialist wellbeing support to those with an Armed Forces connection (serving, reservists, veterans) and those in frontline public services.
National Response Service (NRS) Helpline for the Armed Forces Community – DMWS Our National Response Service is an independent and confidential helpline available to:
- Tri-Service Serving Personnel, Reservists, and veteran/ex-service personnel and their families and carers
- The Merchant Navy
- NHS staff supporting Armed Forces Community patients (serving, reservists, veterans and their families)
What we can help with
DMWS can support you with welfare, wellbeing, and social care needs via phone. This includes:
- Emotional and practical support while you or a loved one is on a health care pathway, receiving treatment in hospital, community based health care or at home.
- Support for social isolation and loneliness
- Help to find solutions to welfare concerns
- Supported referrals to other organisations that can help you
How do I access this?
- Alliance Member referral
- Self referral
- GP referral
- Referral by third party
Call us: 0800 999 3697
Our helpline is free to call and available Monday-Friday 9am-5pm. Our helpline is available across the United Kingdom.
When is this service available?
DMWS staff operate between 9am – 5pm Monday to Friday.
Contact Details
Defence Medical Welfare Service
DMWS, The Old Stables, Redenham Park, Andover, Hampshire, SP11 9AQ
W: dmws.org.uk